Cocktail Reception
May 22, 5:00 PM - 7:00 PM
Room: Saveur
Opening night at the conference - time to register and get your badge along with conference information while sharing a drink and some finger food with us!
Welcome Breakfast
May 23, 7:30 AM - 9:00 AM
Room: Ovation
Breakfast is on us! Come and enjoy a nice meal to get the day started, and get all the details on the day ahead.
Lunch Break
May 23, 12:00 PM - 1:00 PM
Room: Saveur
A good meal to get you revved up for the second half of the day!
Event Celebration Night
May 23, 5:30 PM - 10:30 PM
Room: SIX Resto Lounge
We have planned a Montreal-themed party that no one should miss - with culinary delights and spectacular surprises!
Breakfast
May 24, 7:30 AM - 8:30 AM
Room: Ovation
Start the second day off with a hearthy meal!
Lunch
May 24, 12:00 PM - 1:00 PM
Room: Saveur
One last opportunity to all share a meal together!
Mastering Labour Inventory Management (WIP)
May 23, 2:40 PM - 3:50 PM
Room: Symphonie 3B - Stéphane Lavoie
Doing it all with DOCs (Daily Operations Control)
May 24, 1:10 PM - 2:10 PM
Room: Symphonie 3A - Karen Valiquet
Development News - SERTI MTL 2018 EXCLUSIVE!
May 23, 1:10 PM - 2:30 PM
Room: Ovation - Louis Laporte
Come hear our President announce all the new and exciting projects our development teams are working on!
Ask the Expert
May 23, 4:10 PM - 5:00 PM
Room: Symphonie 4
Come chat with an Expert about a particular challenge or question you have!
Up close and personal with StatsOnline
May 24, 2:40 PM - 3:40 PM
Room: Symphonie 3A - Mario Gemme
Ask the Expert
May 24, 4:10 PM - 5:00 PM
Room: Symphonie 4
Come chat with an Expert about a particular challenge or question you have!
Examining Part Groups (kits)
May 23, 9:00 AM - 9:50 AM
Room: Symphonie 7 - Alain Baric
Understanding Part Pricing Management
May 23, 10:10 AM - 11:20 AM
Room: Symphonie 3A - Alain Baric
Conference Insider Info – Did you know? (parts & service)
May 24, 9:40 AM - 10:30 AM
Room: Symphonie 7 - Véronique Marcotte
Winning at Managing Reports
May 24, 2:40 PM - 3:40 PM
Room: Symphonie 7 - Véronique Marcotte
Conference Insider Info – Did you know?
May 23, 9:00 AM - 9:50 AM
Room: Symphonie 3A - Mario Gemme
Customizing SDSMerlin
Creating a Marketing Campaign
May 23, 10:10 AM - 11:20 AM
Room: Symphonie 3B - Michel Tanguay
Successfully Manage Inventory
May 24, 10:50 AM - 11:50 AM
Room: Symphonie 3A - Mario Gemme
How SDSSECUR can help you tighten up that security
May 24, 8:30 AM - 9:20 AM
Room: Symphonie 3A - Alain Baric
See everything with Shop Control
May 23, 2:40 PM - 3:50 PM
Room: Symphonie 7 - Alain Baric
The goods on Recommended/Declined Maintenance
May 24, 8:30 AM - 9:20 AM
Room: Symphonie 7 - Véronique Marcotte
Winning at Managing Reports
May 24, 9:40 AM - 10:30 AM
Room: Symphonie 3A - Alain Baric
Keeping a close eye on Op Codes & Packages
May 24, 10:50 AM - 11:50 AM
Room: Symphonie 3B - Alain Baric
Following up on Make and Model Assignment
May 24, 1:10 PM - 2:10 PM
Room: Symphonie 7 - Sylvain Laberge