May 22

Category

Session

Presented By

Room

5:00 PM - 7:00 PM

Category

*ENTERTAINMENT

Session

Cocktail Reception

Presented By

Room

Saveur

May 23

Category

Session

Presented By

Room

7:30 AM - 9:00 AM

Category

*ENTERTAINMENT

Session

Welcome Breakfast

Presented By

Room

Ovation

9:00 AM - 9:50 AM

Category

Parts

Session

Examining Part Groups (kits)

Presented By

Alain Baric

Room

Symphonie 7

9:00 AM - 9:50 AM

Category

Sales

Session

Conference Insider Info – Did you know?

Presented By

Mario Gemme

Room

Symphonie 3A

10:10 AM - 11:20 AM

Category

Parts

Session

Understanding Part Pricing Management

Presented By

Alain Baric

Room

Symphonie 3A

10:10 AM - 11:20 AM

Category

Sales

Session

Creating a Marketing Campaign

Presented By

Michel Tanguay

Room

Symphonie 3B

12:00 PM - 1:00 PM

Category

*ENTERTAINMENT

Session

Lunch Break

Presented By

Room

Saveur

1:10 PM - 2:30 PM

Category

General

Session

Development News - SERTI MTL 2018 EXCLUSIVE!

Presented By

Louis Laporte

Room

Ovation

2:40 PM - 3:50 PM

Category

Accounting

Session

Mastering Labour Inventory Management (WIP)

Presented By

Stéphane Lavoie

Room

Symphonie 3B

2:40 PM - 3:50 PM

Category

Service

Session

See everything with Shop Control

Presented By

Alain Baric

Room

Symphonie 7

4:10 PM - 5:00 PM

Category

General

Session

Ask the Expert

Presented By

Room

Symphonie 4

5:30 PM - 10:30 PM

Category

*ENTERTAINMENT

Session

Event Celebration Night

Presented By

Room

SIX Resto Lounge

May 24

Category

Session

Presented By

Room

7:30 AM - 8:30 AM

Category

*ENTERTAINMENT

Session

Breakfast

Presented By

Room

Ovation

8:30 AM - 9:20 AM

Category

Security

Session

How SDSSECUR can help you tighten up that security

Presented By

Alain Baric

Room

Symphonie 3A

8:30 AM - 9:20 AM

Category

Service

Session

The goods on Recommended/Declined Maintenance

Presented By

Véronique Marcotte

Room

Symphonie 7

9:40 AM - 10:30 AM

Category

Service

Session

Winning at Managing Reports

Presented By

Alain Baric

Room

Symphonie 3A

9:40 AM - 10:30 AM

Category

Parts

Session

Conference Insider Info – Did you know? (parts & service)

Presented By

Véronique Marcotte

Room

Symphonie 7

10:50 AM - 11:50 AM

Category

Service

Session

Keeping a close eye on Op Codes & Packages

Presented By

Alain Baric

Room

Symphonie 3B

10:50 AM - 11:50 AM

Category

Sales

Session

Successfully Manage Inventory

Presented By

Mario Gemme

Room

Symphonie 3A

12:00 PM - 1:00 PM

Category

*ENTERTAINMENT

Session

Lunch

Presented By

Room

Saveur

1:10 PM - 2:10 PM

Category

Accounting

Session

Doing it all with DOCs (Daily Operations Control)

Presented By

Karen Valiquet

Room

Symphonie 3A

1:10 PM - 2:10 PM

Category

Service

Session

Following up on Make and Model Assignment

Presented By

Sylvain Laberge

Room

Symphonie 7

2:40 PM - 3:40 PM

Category

General

Session

Up close and personal with StatsOnline

Presented By

Mario Gemme

Room

Symphonie 3A

2:40 PM - 3:40 PM

Category

Parts

Session

Winning at Managing Reports

Presented By

Véronique Marcotte

Room

Symphonie 7

4:10 PM - 5:00 PM

Category

General

Session

Ask the Expert

Presented By

Room

Symphonie 4